VaraaAi
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Master VaraaAi in minutes

Step-by-step guides with pictures that point to the exact button — from setting up your salon to keeping customers. No guesswork.

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  • 23 guides
  • Illustrated steps
  • 24/7 support

Get started in 6 steps

Follow this order and your salon is ready for customers.

  1. 1Register and activate your salon
  2. 2Salon details, logo and cover photo
  3. 3Add services, groups and add-ons
  4. 4Staff, working hours and permissions
  5. 5Opening hours
  6. 6Share your booking link and embed it

Getting started

Set up your salon in 15 minutes.

Register and activate your salon

Your salon goes live as soon as you verify your email — no waiting for a review.

Steps

  1. 1

    Open the salon registration page and enter your salon name, a short intro and categories.

  2. 2

    Choose the country (it sets your calendar's time zone), then the address, city and phone.

  3. 3

    Press "Submit".

  4. 4

    Open the email from VaraaAi and press "Verify email" — your salon is live straight away.

Tips

  • No email? Check your Spam or Promotions folder.
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Salon details, logo and cover photo

Salons with great photos and full details get far more clicks.

Steps

  1. 1

    Go to Settings → "Salon details": edit the name, short intro, address (drag the map pin to be exact) and categories.

  2. 2

    In the photos section press "Upload logo" (square) and "Upload cover photo" (landscape, up to 5MB).

  3. 3

    In "Contact & social": add phone, WhatsApp, Facebook, Instagram, TikTok, YouTube and your Google Place ID.

  4. 4

    Press Save in each section.

Tips

  • Your Google Place ID lets the system invite customers to review you on Google — get it with Google's Place ID Finder.
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Add services, groups and add-ons

A clear menu — prices, durations, descriptions — lets customers book without asking.

Steps

  1. 1

    Go to Services and press "Add service".

  2. 2

    Enter the service name and pick a group (e.g. "Manicure") — or type a new group name and press "Add group".

  3. 3

    Enter the duration, clean-up time after (minutes), price and an optional deposit; add a description and video link if you like.

  4. 4

    Under "Staff who perform it", tick the stylists who do it — each can have their own price and minutes.

  5. 5

    Press Save. Add-ons (e.g. "Extra gel") are created on the Add-ons page and then picked inside each main service.

Tips

  • Changing the currency doesn't convert prices — re-enter them.
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Staff, working hours and permissions

Customers pick the stylist they trust; each has their own schedule and login.

Steps

  1. 1

    Go to Staff and press "Add staff": enter name, title and bio.

  2. 2

    Tick "Services they can do". Leave hours empty to follow the salon's hours, or set custom working hours.

  3. 3

    (Optional) "Login account": give an email and password so they can see their bookings; choose "What they can see".

  4. 4

    Add a "Staff message" (sent with the confirmation email) and a "Minimum notice" if needed, then Save.

  5. 5

    After saving, edit to upload a photo; change hours later with the clock icon.

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Opening hours

Customers can only book free times within your hours and the stylist's — no wrong bookings.

Steps

  1. 1

    Go to Opening hours.

  2. 2

    Tick the days you're open, untick days off.

  3. 3

    Pick the opening and closing time for each day.

  4. 4

    Press Save.

Tips

  • A stylist off for a day? On the Bookings page, drag that stylist's shift start/end for that day.
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Payments, cancellation policy and invoices

Customers know how to pay and the cancellation rules — fewer disputes and no-shows.

Steps

  1. 1

    Go to Settings → "Salon preferences": pick the default language for customers, currency, how many hours before customers may cancel, and your policy.

  2. 2

    "Bank transfer payments": enter bank, account number, holder and BIC — press "Save bank details".

  3. 3

    "Invoice details": company name, address, business ID and VAT % — needed to issue invoices at checkout.

Tips

  • Customers can always choose to pay at the salon.
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Getting customers

Be found and booked everywhere.

Share your booking link and embed it

One link on Facebook, Instagram and Google — customers book 24/7, even while you sleep.

Steps

  1. 1

    Go to Settings → "Embed booking page" and press "Copy link".

  2. 2

    Paste it into your Facebook Page "Book" button, Instagram bio, Google Business Profile and chat messages.

  3. 3

    Have a website? Press "Get embed code" → "Copy code" and paste it where the booking widget should appear.

  4. 4

    Several branches: use the "Chain booking page" — customers pick a branch, then book.

Tips

  • Print a free booking QR with the QR poster tool for your counter and window.
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Your own salon website

A beautiful website — home, services, booking, about, contact — no design skills needed.

Steps

  1. 1

    Go to Landing page.

  2. 2

    "Hero": write a headline, upload up to 5 slideshow photos and point the button to your booking page.

  3. 3

    Fill in "About" and "Highlights" (choose image left/right layout).

  4. 4

    Publish so everyone can see it, then "Copy link" to share.

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Messages and the AI assistant

Hands busy? The AI answers about services, prices and free times and helps customers book for you.

Steps

  1. 1

    Go to Messages — every customer chat is here.

  2. 2

    Under "AI assistant while you're away", switch on "Enable AI assistant".

  3. 3

    Press "Enable notifications on this device" to be alerted when a customer wants you directly.

  4. 4

    Want chat on your own website? Use "Embed chat" — no customer account needed.

Tips

  • When a customer taps "Talk to the owner", the AI pauses and you're emailed at once.
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Fan page: post for your followers

Show new looks and announce offers to customers who follow you.

Steps

  1. 1

    Go to Fan page.

  2. 2

    Write your post, press "Photos" to add pictures, or "Video" and paste a VaraClip video link if you have one.

  3. 3

    Press "Post" — followers see it in their feed.

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Day-to-day

Bookings, checkout and customers.

Bookings: add, move, update

The whole salon on one screen — drag to move a booking and the customer gets the new time by email.

Steps

  1. 1

    Go to Bookings, choose Day / Week / Month and filter by staff.

  2. 2

    Add a phone booking: click an empty slot (on a phone: press and hold for about a second), pick the service, enter the customer, and tick "Send confirmation and reminder emails" if you want.

  3. 3

    Move a booking: drag it to another time or stylist and confirm "Yes, move".

  4. 4

    Tap a booking to set its status: Completed, No-show, Cancelled.

Tips

  • Customers can book up to 365 days ahead.
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Checkout and invoices

Take payment, apply a gift card, issue a PDF invoice and email it in a few taps.

Steps

  1. 1

    Fill in "Invoice details" in Settings (once).

  2. 2

    On Bookings, open the customer's booking and press "Checkout".

  3. 3

    Check services and price, enter a "Gift card code" if any, choose "Cash" or "Bank".

  4. 4

    Issue the invoice: the customer scans the QR to download it, or press "Email the invoice".

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Your customer list

Know every customer like a regular: visits, spend, history and invoices.

Steps

  1. 1

    Go to Customers — search by name, email or phone.

  2. 2

    Tap a customer to see every visit, notes and invoices.

  3. 3

    Reopen an invoice or "Send again" when needed.

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Automatic emails: confirmations, reminders, reviews

Nothing to set up — sent at the right time, in your salon country's language.

Steps

  1. 1

    A customer books → they get a confirmation with an add-to-calendar button and file.

  2. 2

    24 hours, 2 hours and 15 minutes before → a reminder with directions.

  3. 3

    You move a booking → they're emailed; they cancel → you both get an email.

  4. 4

    A day after the visit → a review request.

Tips

  • Bookings you add yourself only send emails if you tick "Send confirmation and reminder emails".
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Reviews and Google

Genuine reviews from real customers build trust and win more bookings.

Steps

  1. 1

    Go to Reviews — new reviews are "PENDING".

  2. 2

    Press "Publish on salon page" or "Hide this review".

  3. 3

    Add your Google Place ID (Settings → Contact & social) so customers are invited to share on Google.

Tips

  • Google forbids rewards for reviews — just invite honest feedback.
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Keep customers & grow revenue

Turn first visits into regulars.

QR loyalty cards

No paper cards: scan on every visit, and a reward unlocks when it's full — customers keep coming back.

Steps

  1. 1

    Go to Loyalty cards → "Program settings": enter "Visits for a reward" and "Discount (%)", press Save.

  2. 2

    "Activate a card": enter the customer's name and email, press "Activate and email the QR".

  3. 3

    On every visit: "Scan when they visit" — scan the QR with your camera or type the code, press "Add 1 point".

  4. 4

    Card full → apply the reward; it resets for the next cycle.

Tips

  • Every booking still on the calendar (not cancelled or no-show) can be scanned once — no need to mark it completed.
  • Up to 3 visits from before the card was made can be scanned too.
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Gift cards

Customers buy them as gifts — extra revenue and new customers, especially at holidays.

Steps

  1. 1

    Go to Gift cards → "Create a card template": name, service, % off, price, validity days and uses.

  2. 2

    Customers buy on your salon page and get a code + QR by email; it activates once you confirm payment.

  3. 3

    Sell at the counter: "Send a gift card" → recipient, email, message, tick "Paid — activate now", press "Create the card & email it".

  4. 4

    Redeeming: enter the code at checkout, or the customer enters it when booking online.

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Offer emails and Vara points

Fill quiet days: send an offer to past customers in two minutes, with a book button.

Steps

  1. 1

    Go to Marketing → "New email": write the subject and message.

  2. 2

    Press "Send email" and confirm — each recipient costs 1 Vara point.

  3. 3

    Earn points: daily "Check in +5", and share your owner referral link (+1000 when the salon you refer completes its profile).

Tips

  • Customers emailed in the last 72 hours are skipped so they aren't bothered.
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Sell products and manage orders

Care products, polish, gifts — extra income right on your salon page.

Steps

  1. 1

    Go to Products and press "Add product": name, price, photos, description.

  2. 2

    Products appear on your salon page; customers add them to a cart and order.

  3. 3

    Go to Orders to confirm and handle each order.

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Affiliates who send you customers

People who refer customers earn a commission — every booking is tracked for you.

Steps

  1. 1

    Go to Marketing → Affiliates and press "Add affiliate".

  2. 2

    Enter the name and "Commission (%)".

  3. 3

    Send them their link; see bookings and total commission — you pay them outside the system.

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Grow & tools

Branches, numbers and free tools.

Multiple branches

Every branch in one account, switch in one tap, one shared booking page.

Steps

  1. 1

    Press "Add branch" (on Settings) and fill in the new branch.

  2. 2

    Switch branches with the "Branch" picker at the top of the dashboard.

  3. 3

    Use the "Chain booking page" in Settings so customers pick a branch first.

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The overview page

See how the salon is doing at a glance: revenue, today, top services, staff performance.

Steps

  1. 1

    Open the Overview every morning: today's bookings and what needs attention.

  2. 2

    Check monthly revenue, weekly/monthly charts and top services.

  3. 3

    See each stylist's performance, new reviews and QR scans from posters and price lists.

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Free tools: price list, QR poster, salon check

Professional print material without a designer — no account needed.

Steps

  1. 1

    Price list: enter services (or load them from your salon), pick a template, auto-translate, download PDF/PNG.

  2. 2

    QR poster: pick a size (A4, A5, sticker, table tent, Instagram story) and a seasonal design, download and print.

  3. 3

    Salon check: see how your salon looks online and what to improve.

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Still can't find what you need?

The AI assistant instantly answers anything about using VaraaAi, with a link to the right place. Need a person? The VaraaAi team is always there.